Ted Fu <p>Our mailing address is:</p> <p>Wong Fu Productions, <span class="caps">LLC</span><br /> 880 Wigwam Parkway Suite 120<br /> Henderson, NV 89014<br /> United States</p> <p>Exchanges and Refunds:<br /> Please contact us by using the Contact Us page for Exchanges/Refunds or any other issues with your order.</p> <p>Defective item (Refund):<br /> In the event that you received an item not to your satisfaction you may return it for a full refund or exchange.<br /> If you are requesting a refund on a defective item, we require you to pay the initial cost of shipping we will then refund<br /> you your postage cost along with a full refund on the item(s) when we receive it.</p> <p>Defective item (Exchange):<br /> If you are requesting an exchange from a defective item, we will send you a replacement along with an empty envelope<br /> with a prepaid postage attached. All we require you to do is to place the defective item in the envelope and drop it in<br /> any United States Postal Service mail box. For international orders please pay the initial cost of shipping and then we will<br /> refund you the postage cost when we receive your package. If the item you purchased is no longer in stock a full refund will<br /> be given.</p> <p>Received a wrong Item:<br /> In the event that you received a wrong item we will send you a replacement along with an empty envelope<br /> with a prepaid postage attached. All we require you to do is to place the defective item in the envelope and drop it in<br /> any United States Postal Service mail box. For international orders please pay the initial cost of shipping and then we will<br /> refund you the postage cost when we receive your package. If the item you purchased is no longer in stock a full refund will<br /> be given.</p> <p>Missing item(s):<br /> In the event that you are missing items in your order once we are notified we will ship out the missing items the next day.</p> <p>Size Exchange:<br /> If you are requesting a different size we request you to pay for the return postage and once we receive your returned package<br /> we will ship the new package out to you for free.</p> 2009-08-07T14:34:46-07:00 refund-policy 3429032 2009-08-07T14:34:46-07:00 327522 2009-11-05T13:10:30-08:00 Our mailing address is: Wong Fu Productions, LLC 880 Wigwam Parkway Suite 120 Henderson, NV 89014 United States Exchanges and Refunds: Please contact us by using the Contact Us page for Exchanges/Refunds or any other issues with your order. Defective item (Refund): In the event that you received an item not to your satisfaction you may return it for a full refund or exchange. If you are requesting a refund on a defective item, we require you to pay the initial cost of shipping we will then refund you your postage cost along with a full refund on the item(s) when we receive it. Defective item (Exchange): If you are requesting an exchange from a defective item, we will send you a replacement along with an empty envelope with a prepaid postage attached. All we require you to do is to place the defective item in the envelope and drop it in any United States Postal Service mail box. For international orders please pay the initial cost of shipping and then we will refund you the postage cost when we receive your package. If the item you purchased is no longer in stock a full refund will be given. Received a wrong Item: In the event that you received a wrong item we will send you a replacement along with an empty envelope with a prepaid postage attached. All we require you to do is to place the defective item in the envelope and drop it in any United States Postal Service mail box. For international orders please pay the initial cost of shipping and then we will refund you the postage cost when we receive your package. If the item you purchased is no longer in stock a full refund will be given. Missing item(s): In the event that you are missing items in your order once we are notified we will ship out the missing items the next day. Size Exchange: If you are requesting a different size we request you to pay for the return postage and once we receive your returned package we will ship the new package out to you for free.