Our mailing address is:
Wong Fu Productions, LLC
ATTN: RETURNS
PO BOX 7868
Alhambra, CA 91802
United States
Size Exchanges and Refunds:
Please contact us by using the Contact Us page for Exchanges/Refunds or any other issues with your order. DO NOT return your order without contacting us first otherwise your return will not be processed.
Defective item (Refund):
In the event that you received an item not to your satisfaction you may return it for a full refund or exchange.
If you are requesting a refund on a defective item, we require you to pay the initial cost of shipping we will then refund
you your postage cost along with a full refund on the item(s) when we receive it. Please contact us by using the Contact Us page.
Received a wrong Item:
In the event that you received a wrong item we will send you a replacement and a call tag to retreive the incorrect item. Please contact us by using the Contact Us page.
Missing item(s):
In the event that you are missing items in your order once we are notified we will ship out the missing items as soon as we can. Please contact us by using the Contact Us page.
